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this metallurgy is known as cyanide pecess or mac-aurther forest prcess where formation of complex takes place.first under stand the reaction in the process as follows Ag2S + NaCN +air +water NaAg(CN)2 +Na2S,this reaction is actully reversable in nature so only by the help of oxygen and water Na2S is converted into Na2SO4 so chances of reversability gone out and yield of complex increases.after this we put Zn for metal displacement to obtain spongy silver than by fusion with oxidising agent KNO3 WE properly obtain compect silver.i think you understand that why we cannot get by direct process.
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